Troubleshooting

I am getting a “Connection timeout” when accessing my repository.

Support » Troubleshooting » I am getting a “Connection timeout” when accessing my repository.

Your firewall probably needs configuration

Please try if you can access your repository through regular HTTP instead of secure HTTPS. To try this, change “https://” to “http://” within the repository URL. If you can access your repository in this way, you are likely behind a firewall that blocks secure HTTPS. You can access your repository through unsecured HTTP, although for security reasons we do not recommend this.

If you are on a company network, please ask your network administrator to allow secure web requests.