Acceptable Use Policy

This policy is part of the SlikSVN Terms and Conditions. Where the two disagree about what you may do with the service, this policy wins.

1. Who and what this covers

This covers everything we run: your repositories, the control panel, our APIs, our websites and our support channels. We call all of that “the service”.

It applies to you as our customer, to every repository user account under your account, and to anyone who reaches your content through the anonymous access option. If someone uses your account, that’s on you, whether you meant them to or not. Make sure your people, your contractors and your clients know these rules.

“Content” means anything you put on the service: source code, binaries, assets, docs, commit messages, account metadata, the lot.

2. What the service is for

Version control for software development. Source code, configuration, documentation, design assets, build artefacts, test data. Store it, branch it, tag it, publish it if you want to.

Keep your credentials to yourself. One account per person, not one account per team. If you think an account has been compromised, tell us straight away at support@sliksvn.com.

3. What you may not do

Illegal content. Nothing that breaks Dutch or EU law, or the law where you are. That includes:

• child sexual abuse material
• terrorist content, or anything inciting violence, hatred or discrimination
• content that infringes someone else’s IP: pirated or cracked software, keygens, DRM circumvention tools, unlicensed media libraries
• unlawfully obtained personal data, breach dumps, credential dumps, doxxing material
• defamation, harassment, threats

Attacks and abuse. Don’t use us to hurt anyone, including us:

• distributing malware, ransomware, spyware, botnet clients, or running command-and-control infrastructure
• phishing kits, spoofed brand assets, spam operations
• attacking, scanning or probing systems, ours or anyone else’s
• getting around authentication, access controls, plan limits or billing

Security research is fine. Hosting the live attack infrastructure is not. If you’re not sure which side of the line your project falls on, ask us first.

Not-version-control workloads. No crypto mining, distributed computing, proxying or VPN exit nodes. Don’t use a repository as a media library, a CDN or a dumping ground for backups that have nothing to do with a software project.

Hogging the platform. Don’t run automated access that degrades the service for other customers, and don’t structurally blow past the storage, bandwidth or user limits of your plan. If this is the only problem, we’ll email you before we do anything. The exception is when we have to act immediately to keep the platform up.

Reselling. Don’t resell or sublicense the service under your own name without our written agreement. Using repositories for work you do for your own clients is completely fine, that’s most of what our customers do.

4. Ask us first

Some things aren’t forbidden, but our standard service isn’t built for them and they put obligations on us that we haven’t signed up for. Get our written approval before you use SlikSVN for:

• technology under export control (EU dual-use Regulation 2021/821 or similar)
• classified or state-secret information
• cardholder data in the PCI DSS sense
• special category personal data (Article 9 GDPR) or criminal offence data at any scale
• weapons, munitions or military technology
• adult content or gambling systems

We might say no, and we don’t have to explain why.

5. Law and sanctions

You confirm that your use of SlikSVN follows the law that applies to you: IP, data protection, export control, sanctions.

You also confirm that neither you, nor your users, nor whoever controls your company, appears on an EU, UN, Dutch, US (OFAC) or UK sanctions list, or is based in a country under comprehensive EU territorial sanctions. Don’t use SlikSVN to supply software, IT services or technical assistance to anyone where EU sanctions forbid it, including the restrictions in Regulation (EU) No 833/2014.

If that changes, tell us. Where sanctions law requires it, we will suspend or close your account, and we can’t be liable for what that costs you.

We check new customers against the applicable lists, and existing customers periodically. We may ask you for identifying information to do that.

6. Anonymous access, and being responsible for your users

If you switch on anonymous access, you are publishing that content yourself. It’s your call and your responsibility, including for anyone else’s rights in it.

Keep your user list current. Remove people who no longer need access. What happens through those accounts is attributed to you.

If a third party comes after us because of your content or your use of the service, you cover us for that, including reasonable legal costs.

7. Reporting abuse

Anyone can report content or behaviour on SlikSVN to abuse@sliksvn.com.

To let us act, a report should include:

a. a substantiated explanation of why the content is unlawful or breaches this policy;
b. the exact location: repository URL, path and revision where possible;
c. the reporter’s name and email address, except for reports concerning offences under Articles 3 to 7 of Directive 2011/93/EU;
d. a statement that the reporter believes in good faith that the report is accurate and complete.

We confirm receipt without undue delay, handle reports in a timely, diligent, non-arbitrary and objective way, and tell the reporter what we decided. We may pass a report to the customer concerned and give them a chance to respond or fix it, unless doing so would be unlawful, would frustrate law enforcement, or the content is manifestly illegal.

8. Monitoring and enforcement

This section is deliberately precise: it sets out what we can do to your account and on what grounds.

8.1 We don’t read your repositories. We have no general obligation to monitor content and we don’t. We access repository content only where it’s necessary to investigate a specific report or a specific technical or security problem, to comply with a legal obligation or an order from a competent authority, or with your consent. Such access is logged.

8.2 We do watch the platform. Storage, bandwidth, request rates and authentication failures, for security, capacity and billing.

8.3 Investigation. We may investigate a suspected breach, ask you for information, and require you to remove content or take other corrective action within a stated period.

8.4 Measures. Where we establish a breach of this policy, or where the law or a competent authority requires us to act, we may take one or more of the following, proportionate to how serious it is:

a. warn you and set a period to fix it; b. remove, disable or restrict access to specific content; c. switch off anonymous access on a repository; d. suspend one or more repository user accounts; e. suspend your account, in whole or in part; f. terminate the agreement with immediate effect; g. delete content after termination, subject to 8.7.

8.5 Acting without warning. We may suspend or remove without prior warning where content is manifestly illegal, where there is an imminent risk to the platform, to other customers or to third parties, where a binding order requires it, or where sanctions law requires it.

8.6 We tell you why. Where we remove or disable content, or suspend or terminate an account, we inform you of the decision, the grounds and the facts we relied on, whether automated means were involved, and how you can contest it, unless a legal obligation stops us.

8.7 Getting your data out. Unless a legal obligation, an order from a competent authority, or the manifestly illegal nature of the content prevents it, we give you at least 14 days to retrieve lawful repository content before we delete it permanently.

8.8 No refund. Termination or suspension for breach of this policy doesn’t entitle you to a refund, and fees for the rest of the term stay payable.

8.9 Reporting to authorities. Where we become aware of information suggesting a criminal offence involving a threat to someone’s life or safety has taken place or is taking place, we inform the competent law enforcement or judicial authorities.

8.10 Disagreeing with us. Write to legal@sliksvn.com within 30 days of being told about a measure. We’ll review the decision and respond within 14 days. This doesn’t affect your right to go to court or to use out-of-court dispute resolution where that’s available.

9. Changes

We may change this policy, typically because the law changes, the threats change, or the service changes. We’ll email you at least 30 days before a material change takes effect. If you don’t accept it, you can terminate in writing before it takes effect, without penalty, and we’ll refund prepaid fees for the unused period pro rata. Changes required by law or by a competent authority take effect immediately.

10. Contact

Abuse reports: abuse@sliksvn.com
Everything else: support@sliksvn.com

Dutch law applies. Disputes go to the competent court in Rotterdam, unless mandatory law says otherwise.