Troubleshooting

I am getting “Error validating server certificate” when accessing my repository.

Support » Troubleshooting » I am getting “Error validating server certificate” when accessing my repository.

Validate the certificate manually

Some Subversion clients do not include the necessary root certificates to verify SSL servers. Therefore, your Subversion client does not know if the connection is safe. You might get this message:

Error validating server certificate for [server URL]: The certificate is not issued
by a trusted authority. Use the fingerprint to validate the certificate manually!

Review the certificate details displayed by the client. Verify that the hostname reads “svnX.sliksvn.com” where X is your server number; vand verify that the fingerprint is one of the following:

  • 1B:96:52:94:13:32:A5:8B:B0:6B:B8:7A:0A:9E:53:22:A0:14:EB:FF
  • 5B:6C:CB:21:BF:EB:5F:ED:E7:77:3F:05:59:DD:A4:24:5C:59:92:94
  • 5A:84:43:E8:EA:7F:5A:56:8E:BB:FE:90:1D:A2:A8:99:7E:0E:EF:0C
  • BC:8A:15:F3:81:82:D8:25:5F:3C:1A:7D:A1:96:5D:D8:2B:14:82:07

If this matches what you see on your screen, then you are really connected to us and you can press p to accept the certificate permanently. Subversion will now remember our certificate and your connections will be secured.

If the data on your screen does not match, your connection may be compromised. Reject the certificate and contact us directly and include the full error in your message.